Senior Strategy & Operations Associate

Above Lending is a next-generation financial services company. We provide simple and transparent products aimed at helping our clients achieve their personal finance goals. With competitive rates and personalized support, our mission is to simplify the lending process and help borrowers attain financial well-being. We are committed to making credit more affordable and accessible.

We are looking to grow our Strategy & Operations team. This team covers a wide range of upfront strategy all the way into driving detailed hands-on execution. We lead mission-critical, cross-functional efforts, deliver objective analysis and insights, and execute strategic initiatives. The ideal candidate will combine thought leadership, commercial pragmatism, and analytical rigor with enthusiasm for diving deeper into existing processes and tirelessly looking for opportunities to “move the needle.”

This is a remote opportunity for candidates located in the Chicago, IL area.

You will:

• Manage initiatives that focus on new projects, process optimization and customer experience enhancements; Initiatives will require end-to-end execution from initial assessment through recommendation and implementation
• Lead roadmap of enhancements to drive continuity, reduce risk, and enable new capabilities
• Identify opportunities to increase revenue, as well as for automation and system improvements
• Perform financial forecasting and market analysis to develop a competitive intelligence strategy
• Build relationships with key stakeholders across the business to define needs and deliver holistic solutions
• Author and deliver executive level reporting, including weekly, monthly, and quarterly business reviews
• Build and/or maintain operational dashboards and reporting suites to track, manage, and provide valuable insights on metrics and KPIs.

You have:

• 2 – 4 years professional experience
• Bachelor's degree from an accredited college or university
• Experience/Internships in consulting, investment banking, private equity, strategy or a high growth start up.
• Experience executing complex strategic and operational initiatives with solid business judgment
• Strong knowledge of business and financial concepts
• SQL experience is strongly preferred
• Demonstrated ability to deliver results in a fast-paced environment
• Exceptional problem-solving skills, with the ability to conduct analysis and make strategic recommendations
• Experience conducting quantitative and qualitative analysis, including creating complex Excel models
• Excellent communication and interpersonal skills