Dawna Blocher

Dawna Blocher has extensive experience in customer support and operations roles. Dawna most recently worked as the Director of Customer Support at Abridge, where they managed the customer support team. Prior to that, Dawna was the Director of Medical Operations and Head of Patient Operations at Lemonaid Health, where they oversaw the operations and growth of the medical team and patient support teams. Dawna also has experience as a Site Director at FCR, where they launched a new location and managed the success of the staff and programs. Dawna has held leadership positions in customer support at Checkr, NatureBox, CREDO Mobile, and AccountNow Inc, where they consistently reduced costs and improved performance. In earlier roles, they worked in sales and management positions at Indymac Bank, Irwin Home Equity, and Citibank.

Dawna Blocher holds a Bachelor of Arts degree in Business Administration and Law from Mills College. In 2020-2021, they also completed a Certificate in Diversity and Inclusion for HR from Cornell University.