JE

Jessica Martinez Eichler

Vice President Of Client Experience at Abrigo

Jessica Martinez Eichler has a diverse work experience in various roles and industries. Jessica started their career as a Recruiter at Pencom from 1997 to 1999. Jessica then worked as a Recruiter at Powered, Inc, where they developed and managed the entire recruitment function from 2000 to 2001.

After that, Jessica joined Community TechKnowledge in 2001, where they held the positions of Sales Executive and later Director of Sales until 2015. In these roles, they were responsible for driving revenue and achieving sales targets.

In 2015, Jessica became the National Sales Director - Mid Market at Bonterra, where they worked until 2016. Jessica then moved on to findhelp, where they served as the Director of Customer Success, developing processes for customer onboarding and retention.

Since 2018, Jessica has been working at Abrigo, a technology provider for community financial institutions. Jessica started as a Client Success Manager, managing a portfolio of financial institutions and assisting them in software utilization. Jessica then became the Director of Client Success, leading a team of Client Success Managers focused on increasing renewal rates and customer satisfaction. Currently, Jessica holds the position of Vice President of Client Experience at Abrigo.

Jessica Martinez Eichler attended California State University, Chico from 1993 to 1997, where they obtained a Bachelor of Arts degree in International Relations and Spanish.

Links

Previous companies

Bonterra logo
findhelp logo

Timeline

  • Vice President Of Client Experience

    May, 2022 - present

  • Director, Client Success

    June, 2019

  • Client Success Manager

    April, 2018