Katie Kreger

Katie Kreger is an experienced Customer Support Manager at AbsenceSoft, where responsibilities include leading a support team to ensure exceptional service and managing customer escalations. Previously, Katie served as a Lead Customer Support Analyst, engaging directly with customers to resolve issues and document internal processes. Prior roles include Solution Specialist and Telephone Marketing Consultant at Thryv, where Katie provided technical support and customized marketing programs. Earlier experience includes graphic design and sales at Quality Lapel Pins and production management as a Shift Supervisor at Modus eDiscovery. Katie holds a Bachelor of Fine Arts in Design and Visual Communications from the Milwaukee Institute of Art & Design.