Ben Patterson

Customer Support Manager at Vocational Training Hub

Ben Patterson is an experienced professional in customer support and operations management, currently serving as the Customer Support Manager at Vocational Training Hub since July 2025. Previously, Ben held the position of Global Senior Operations Manager at Indeed Flex from January 2019 to July 2025. Prior experience includes serving as Team Manager at Manchester United from August 2017 to November 2018 and at Nationwide Network Services from January 2009 to April 2017. Ben began a career in claims management as a Team Manager at Helphire from May 2007 to January 2009. Educational background includes an Advanced GNVQ in Tourism and Travel Services Management from Mid Cheshire College, completed between 1999 and 2001, following time at Rudheath High School from 1994 to 1999.

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Vocational Training Hub

We are a dynamic training organisation with a clear vision - to empower positive change in individuals, and society as a whole. And both Forbes and the BBC already recognise the value and impact our training is having in the most regulated sectors across the UK. We are specialists in the Children Looked After (including Foster Care and Children’s Homes), Early Years, Adult Care and Education sectors. Available online, at venue & virtual, all our training courses are carefully designed by leading practitioners who share our vision - that’s why you’ll find each course is inclusive, engaging and accessible. To us, it’s about empowering anyone to learn and flourish in every area of their life, regardless of their background. - We empower young people to embrace change. Our vocational online training opens new doors and opportunities for them - and our preventative resources offer a proactive approach to overcoming the real-life challenges they face. The impact? Each young person feels confident to make better choices in life. - We equip parents and guardians with the skills and confidence they need to raise a child in today’s complex society. - We raise the profile of those who work in adult care, prioritising their well-being with courses that also champion person-centred care. - We support educators in nurturing children and young people to interact, develop positive social skills and attachments, and grow - because all children deserve the best start in life. - We help headteachers and educators to protect and enrich their learning environments - providing a safe space to work and learn. We also believe in giving something back. That’s why we reinvest 35% of the revenue from our paid vocational courses into 500+ free well-being, life skills and preventative courses. It’s easy to sign up, so why not begin your own learning journey today? Email support@vocationaltraininghub.com


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