Stephanie Bowal

Stephanie Bowal currently serves as Team Lead Service Management and Technical Analyst at Absorb Software since November 2021, advocating for clients within the Product team by triaging and addressing requests from the Support team, while collaborating with product developers. Prior to this role, Stephanie worked at WestJet from June 2011 to May 2019, where responsibilities included managing a team of over 30 trainers as Guest Services Manager to develop training programs for frontline employees and executing guest recovery plans as an Irregular Operations Coordinator. Earlier experience at WestJet as an Airport Service Specialist involved providing operational support across the network for various challenges.