Mika Loikkanen

Mika Loikkanen is an experienced professional with a career at Elisa spanning from December 2009 to the present, holding multiple leadership roles including Service Management Team Lead, Head of Service Management, Service Operation Lead, and Manager, where responsibilities included overseeing teams focused on managed network services, Telco solutions, and ITC-Services for major customers. Prior experience at Elisa Oyj/Inc from June 2002 to December 2009 includes roles as a System Specialist, focusing on Value Added Services and technical customer care. Additionally, Mika served as a Team Leader in the Finnish Guard within the United Nations peacekeeping mission in 2004. Mika holds a Bachelor's Degree in Natural Sciences, specializing in Information Systems and E-Business, from Laurea University of Applied Sciences.