Anil Pereira

Anil Pereira has extensive experience in business intelligence and contact center management, currently serving in a role at ADIB - Abu Dhabi Islamic Bank since July 2015. Responsibilities include managing analysis and reporting for ATM services and E-Channels, as well as identifying trends to drive strategic planning. Prior experience includes a managerial position at Serco, where Anil ensured compliance with standards and improved processes while managing team functions. Anil also has a background as a Quality Analyst at Electronic Data Systems, where a customized quality monitoring tool was developed. Anil's educational qualifications include a Master’s Program in Data Science from Simplilearn and a Diploma in Computer Software from NIIT Pune, along with early studies in commerce and secondary education in Mumbai.