Sally Dexter

Customer Success at Academia.edu

Sally Dexter has been working in the customer service and operations industry since 2009. Sally began their career as an Art Division Intern at The Huntington Library, Art Collections, and Botanical Gardens, where they learned the art collection software The Museum System and inputted bibliographical information for four catalogues of art published by The Huntington Library Press. Sally also created a database of all museum contacts and donors and integrated filing systems to make the donor database more accessible.

In 2010, they became a Research Assistant at California State University, Long Beach, where they researched and created annotated bibliographies on various topics in contemporary religious history. Sally then received a Davis International Fellowship from Wheaton College to pursue an internship at RangSutra, a community owned craft company that ensures sustainable livelihoods for over a thousand artisans in India\u2019s most vulnerable communities.

In 2011, they became a Teaching Assistant at Wheaton College, where they taught an hour long discussion section for Wheaton's Intro to Cultural Anthropology course once a week. In 2012, they became an Editorial Assistant for Everyday Piety: Islam and the Economy in Amman, Jordan.

In 2013, they joined San Franola, Inc. as a Brand Communications Manager, playing an essential role in day-to-day business operations and laying the groundwork for its nationwide grocery retail expansion. Sally built strategic partnerships with NGOs, managed national marketing events and tradeshows, and organically grew Instagram following by 800%.

In 2016, they joined Jyve Corporation as a Customer Operations Manager. Finally, in 2020, they joined Academia.edu as a Customer Success.

Sally Dexter attended Wheaton College Massachusetts from 2008 to 2012, where they earned a B.A. in Anthropology. In 2011, they attended the School for International Training in Jaipur, India, studying Sustainable Development and Social Change. In 2020, they obtained a certification from The Interaction Design Foundation.

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Timeline

  • Customer Success

    November, 2020 - present

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