Rubén Rosales Zepeda

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in the design, development, testing, and implementation of complex CRM Dynamics services within an agile framework. Previous experience includes an internship at Valyant AI, where Ru B. focused on system testing, data visualization, and natural language processing, and a role as an eCommerce Business Analyst for PetsGlory, providing insights through data analysis and facilitating marketing strategies. Additional experience encompasses volunteer work as the External Communications Manager for Project Management Without Borders, where marketing strategies and team management were emphasized, and a business analyst role at Pactic Media Concepts Pvt Ltd, which involved significant data analysis and successful lead generation. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.