SF

Simon Frances

Regional Account Manager at Academy21

Simon Frances has a diverse work experience spanning over three decades. Simon most recently worked as a Regional Account Manager at Academy21, the largest provider of live, interactive online teaching in the UK. In this role, they supported young, vulnerable learners who were unable to attend school due to medical or behavioral issues.

Prior to that, Simon worked as an Information Security Assurance & Telephony Strategist at Net-Defence. Simon was responsible for ensuring the security of information and developing telephony strategies.

Simon previously held the position of Customer Service & Client Account Manager at Academy21, where they provided flexible and academically focused educational solutions for students who faced challenges attending traditional schools.

Simon also worked as a Business Consultant and Sales Development professional at DrummondHR/Wellbeing Works, a consultancy firm specializing in performance, engagement, and well-being. Simon's role involved helping organizations improve employee well-being and achieve optimal performance.

Simon gained experience as a Sales Co-ordinator at Signature, an awarding body for deaf communication qualifications. Simon contributed to improving communication between deaf, deafblind, and hearing individuals.

In addition, Simon worked at Barclays UK Retail and Business Bank as an Account Consultant and at Accipio Learning in a Customer Service and Account Management capacity.

Early in their career, Simon served as a Business Consultant and Operations Manager at NISAI, where they provided personalized learning solutions for young adults.

Prior to that, they worked as a Business Consultant at Develop, supporting clients with their business needs.

Simon's career began at AEI Cables, where they held the role of Commercial Department Supervisor and Business Analyst.

Through their various roles, Simon has developed a strong skill set in areas such as account management, customer service, business consulting, and educational support.

Simon Frances attended Fairham Community College from 1979 to 1987, where they obtained their 'O' Levels and 'A' Levels. In 1996, they enrolled in Gateshead College and completed the NVQ Level 3 Supervisory Management program in 1997. In addition, Simon Frances obtained the Level 1 Award in British Sign Language from Signature in October 2013, and the Level 1 Award in Deaf Awareness & Communication from Signature in March 2013.

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Previous companies

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Timeline

  • Regional Account Manager

    January, 2022 - present

  • Customer Service & Client Account Manager

    September, 2016