Christian Scott

Christian Scott serves as Vice President of Operations at Acadeum, overseeing business performance tracking, data management, AI automation, and operational support implementation. Previous experience includes roles such as Assistant Vice President of Customer Operations and Director of Customer Service Operations at Acadeum, where key achievements involved transforming customer support systems and significantly enhancing customer satisfaction metrics. Prior to Acadeum, Christian held the position of Training and Enablement Manager at Dealerware, designing and managing training programs for both customers and employees, and served as Operations Coordinator and Learning and Development Specialist at Silvercar, contributing to the launch of new services and employee training initiatives. Early career experience includes working as an Expert Agent at ContactWorks, providing high-level customer service support. Christian holds a Bachelor of Arts in Economics from Southwestern University.