Bambi Barcelona

Call Center Manager at Acadia Healthcare

Bambi Barcelona currently serves as the Director of Intake at Talbot Recovery Campus since 2025 and has been with Acadia Healthcare since May 2015, holding the position of Call Center Manager and previously as Call Center Supervisor. In these roles, Bambi manages and trains over 30 advisors, oversees client call escalations, ensures adherence to call center metrics, and maintains a supportive environment for staff. Additional experience includes a role as Admissions Support Call Center Director at ADP, where Bambi successfully resolved client issues with high efficiency, and a Shift Lead position at Noah's Bagels. Bambi began a career in call center supervision at Meriwest Credit Union from 2004 to 2008 and studied at San Jose City College from 2000 to 2002.

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Acadia Healthcare

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Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country. Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.


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10,000+

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