HORNE
Melody Howard is an accomplished professional with extensive experience in call center management and operations. Currently serving as Call Center Manager at HORNE since March 2021, Melody has previously held significant roles at MedicAlert Foundation, including Director of Member Services, Contact Center Consultant, and VP of Call Center Operations. Melody's career began at MedicAlert Foundation in 2004, where important positions included Director of Sales and Sales Manager. Educational qualifications include a Bachelor's degree in Business Administration and Management from the University of Phoenix, along with additional training from the College of Call Center Excellence and the Disney Institute.
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HORNE
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HORNE is a professional services firm supporting clients in public, private & government sectors nationwide. With over 2,300 team members serving clients in 20+ locations across the country, we meet clients where they are. We empower team members to serve their clients and communities with empathy, urgency and clarity. Our industry experts guide clients through uncertainty to reveal opportunity and cultivate potential. As a Top 25 business advisory firm, HORNE attracts top talent and fuels the careers of those looking to be a part of something bigger than themselves. With the freedom to choose when, where & how we work, team members enjoy a flexibility rivaled only by our dedication to delivering with care. The content on this page is for general information purposes only, please consult a qualified professional advisor before making a decision that may affect your finances or business. HORNE & it’s related entities, by means of this publication, is not rendering professional advice or services. If you need assistance or have a concern, please contact us via https://horne.com/contact-us/.