Joshua D.

Joshua D. has extensive experience in information technology, currently serving as the Information Technology Operations Manager at Acadiana Management Group since August 2016. In this role, Joshua directs the IT Service Desk Team, monitors over 100 servers, identifies cost-saving measures, and oversees significant projects, including a $100,000 upgrade of video surveillance systems across multiple hospital sites. Previous positions include IT Service Desk Manager and System Administrator, where Joshua developed operational procedures, mentored staff, and implemented cost-saving technologies. Earlier experience includes roles at Knight Oil Tools and Bruce Foods Corp., contributing to server maintenance, help desk management, and user support. Joshua holds a Bachelor of Science in Computer Information Systems and Business Administration from Northwestern State University and an Associate of Applied Sciences in Network Specialist from South Louisiana Community College.