Heidi Mason

Heidi Mason is a Sr. Technical Writer at Accela, responsible for creating and updating product documentation for enterprise government software. At Zions Bancorporation, as a Technical Writer, Heidi worked on style guidelines and content for the Enterprise Knowledge Base site. Heidi also served as a Senior Technical Writer at Blue Coat Systems, where Heidi created documentation and release guides for Management Center. With experience at companies like Goldman Sachs, TDW, and LDS Church, Heidi has a strong background in technical writing, training, and content creation. Heidi holds a MFA in Creative Writing from National University and a Bachelor of Arts in English, Professional Writing from New York Institute of Technology.