Alisa Kerns is an experienced professional in business analysis and product ownership, currently serving as Product Owner for Product Analytics and Microsoft Modern Workplace at AccelerEd since June 2019. Previous positions at American Public University System include Business Analyst for Enrollment Management & Student Services, where collaboration with IT developers resulted in improved service delivery, and Director of Undergraduate Admissions, overseeing teams focused on enhancing admission and retention processes. Alisa's career also includes leadership roles in admissions and customer service at American Public University System and Rubbermaid Commercial Products, emphasizing strategic process improvement and team management. Alisa holds a Master of Education in Higher Education Administration from Northeastern University and a Bachelor’s degree in Human Resource Management from American InterContinental University.
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