Brian Gnatt

Brian Gnatt has a diverse work experience spanning multiple industries. Brian is currently the Associate Vice President of Engagement Platforms at AccelerEd, where they lead a team focused on managing operations for various customer-facing digital platforms in the higher education sector. Prior to their current role, Brian served as the Associate Vice President of Client Success Management at AccelerEd, where they managed a portfolio of projects and a team of professionals to implement solutions for clients.

Before joining AccelerEd, Brian worked at the University of Maryland Global Campus as an Associate Vice President, where they improved the interaction between the university and its students and staff. Brian also held positions at the university as a Director of Customer Experience and as the Director of Communications.

Brian's earlier career includes serving as the Vice President at Stanton Communications, a public relations and communications agency, where they managed advertising, public relations, and marketing campaigns for energy and education corporations. Brian also held the role of Director of Communications at Georgetown Preparatory School, where they built and operated the school's communications department.

Lastly, Brian started their career as a reporter and editor at The Gazette, a chain of newspapers owned by the Washington Post. Brian covered a range of topics and eventually moved up to the role of Editor.

Brian Gnatt completed their Bachelor of Arts degree in Mass Media from the University of Michigan, attending from 1993 to 1997. Brian then pursued a Master of Arts degree in Communications, with a concentration in Public and Media Relations, at The Johns Hopkins University, from 2007 to 2011. In 2016, they enrolled at the University of Maryland Global Campus and obtained their Master of Business Administration (MBA) degree in 2018. Additionally, Brian has obtained several certifications throughout the years. In 2019, they received the Knowledge-Centered Service (KCS) Principles certification from HDI. In 2015, they obtained the Certified Customer Experience Professional (CCXP) certification from the Customer Experience Professionals Association. Lastly, in 2013, they obtained the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice.