Access Point is a leading provider of healthcare-focused call center and telehealth solutions. As we work to support physicians, health systems, ACOs, FQHCs, municipalities and healthcare technology firms, our goal is to put the patient at the center of care and deliver exceptional service and value.  We interact with more than two million patients annually, and our unique combination of both clinical and non-clinical services allows us to deliver the right resource at the right time to improve the patient’s medical journey and experience. Access Point’s offerings are available nationwide to help improve the health and wellbeing of the populations we serve.      

Call Center

Health Care

Telecommunications

Access Point

Steve Berhow

Lisa Phillips

Maggie Fincannon

N.k. B.

Msn Dori Rogers Rn

Matt Rives

The Operations Team at Access Point is responsible for ensuring the seamless delivery of our healthcare-focused call center and telehealth solutions. Led by the Director of Operations, this team, which includes an Operations Manager and Project Managers, oversees day-to-day activities, manages resources, and implements projects to improve efficiency and service quality. Their primary goal is to optimize operational processes in order to enhance the patient experience and meet the evolving needs of our clients nationwide.

Operations Team

Disease Investigation Team

Operations Team

About

Team members

Other teams at Access Point

Disease Investigation Team