Sherry Kelley

Sherry Kelley is an experienced professional in customer relations and operations management, currently serving as Senior Manager of Customer Relations at Access Services since May 2014. Responsibilities include managing the dispatch of backup services and overseeing the recruitment and quality assurance of service providers. Previously, Sherry held several positions at Metrolink from 2008 to 2014, including Manager of Customer Engagement, where Sherry directed customer relations programs for a multimillion-dollar budget, and managed emergency communications. Sherry's career also includes a role at Sage Software Inc. as Supervisor of Lead Generation/Sales, focusing on sales metrics and staff training. Sherry holds a Bachelor of Science degree in Human Services from the University of Phoenix.