Richard Knocke is currently working at accesso as the Manager of Product Optimization Virtual Queueing and Experience. Prior to this role, Richard held positions such as Implementation Specialist for Virtual Queuing and Client Solutions Specialist for Ticketing at the same company. Before joining accesso, Richard worked at Universal Orlando Resort as a Senior Analyst in Planning Performance and Scheduling at the Guest Contact Center. Richard also has experience working at Walt Disney World Resort and Florida Hospital in various roles. Richard is a graduate of the University of Central Florida with a Bachelor of Science in Hospitality Management.
August, 2020 - present
November, 2017
March, 2015