Salim Ahmed

Service Desk Analyst at AccessPay

Salim Ahmed has a diverse work experience spanning several industries. Salim began their career as a Hospitality Team Member at Manchester United, where they provided excellent customer service in a fast-paced, high-pressure environment. Salim then worked as a Customer Service Assistant at Kravings Ice Cream, where they interacted with customers, processed orders, and implemented innovative ideas to attract new customers. Salim also worked as a Customer Services Advisor at Ultimate Products, where they effectively dealt with customer queries and accurately logged faulty or returned goods. Salim later took on roles such as E-Commerce Merchandiser and Quality Assurance Technologist at the same company. Salim gained experience as an Imports Clerk, responsible for checking invoices and preparing payments. Salim also worked as a Buying Assistant, supporting the Trading Director in product development and collaborating with the design team. Most recently, Salim joined Nightingales HomeCare as a Community Care Worker, providing personal care and support to service users with various conditions. Salim assisted with mobility, administered medication, and performed general housekeeping duties. Salim's current role is as a Service Desk Analyst at AccessPay.

Salim Ahmed obtained a Bachelor of Science (BSc) in Biological and Biomedical Sciences from The University of Salford between 2014 and 2017. Prior to their university education, they attended North Chadderton Sixth Form from 2012 to 2014, where they pursued A Level subjects including Biology, Business Studies, and Chemistry. Salim's secondary education was completed at North Chadderton School from 2007 to 2012, where they achieved 9 A grades in GCSE subjects, including English, Maths, and Science.

In addition to their formal education, Salim also obtained certifications in Teaching English as a Foreign Language (TEFL) from the TEFL Institute in April 2020, and in Goal Setting and Time Management from MLP Training in August 2019.

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Timeline

  • Service Desk Analyst

    January, 2023 - present

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