Vicki Ayers is a seasoned Business Analyst with extensive experience in the deployment and management of customer relationship management systems within the benefits services sector. Currently serving at Acclaris since July 2013, Vicki's previous roles at Ceridian included significant achievements in service effectiveness and operations support from 2005 to 2013. Notably, Vicki led the implementation of Microsoft Dynamics CRM 2011 and Siebel Case Tracking Management Systems, enhancing operational efficiency and user engagement for over 2100 users. Vicki holds a Bachelor's degree in Business Administration, Management and Operations from Brenau University.
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