Operations · Full-time · Piedmont, Italy
ABOUT
Acclaro is a translation service and platform that helps the world’s leading brands succeed across cultures. Through a fine-tuned process, top industry talent, and leading technologies we make a long-term investment in our clients’ global brands.
Working in over 125 languages and with offices around the globe, Acclaro helps clients open new markets and gain a competitive edge by expertly adapting their brands and products with fast, high-quality translations.
POSITION DESCRIPTION
The Localization Project Manager plans and executes localization projects of varying scopes for multiple end clients. This includes planning resources and coordinating efforts of the different parts involved to deliver the projects in a timely manner.
The primary focus of the PM is ensuring customer satisfaction through successful management of projects’ quality, schedule, and budget. The PM will work on one or more dedicated accounts and will be the primary point of client contact for all project-related matters.
Location: Slovakia or Czechia, Remote
Working hours: 9 am to 5 pm CET
Reports to: Global Program Manager
RESPONSIBILITIES
Plan and schedule software/multimedia/marketing/documentation localization projects; evaluate and provide quote; allocate resources; develop budget, schedule, and quality parameters
Track project progress to ensure that quality, deliveries, and cost stay on plan.
Manage day-to-day relationships with clients on project matters; provide regular status reports and proactively offer solutions to ensure customer satisfaction
Facilitate effective communication within the project team (translators, engineers, publishers, etc.)
Provide support to sales management in costing and planning projects and with customer presentations
Ensure completion of all project-driven administrative processes
REQUIREMENTS
DESIRABLE