Leonardo Morales

Leonardo Morales is an experienced hospitality professional with a strong background in front office operations, currently serving as Rooms Division Manager at Accor since September 2019. With a career that began in 1999 at AMC Theatres, Morales has held various positions across leading hospitality organizations including Hilton Worldwide and Dorsett Hospitality International, focusing on maintaining high standards in guest relations, maximising occupancy, and enhancing customer service. Notable roles include Front Office Manager and Assistant Front Office Manager, where responsibilities included overseeing operations in hotels ranging from 203 to 419 bedrooms. Educational qualifications include completion of Hilton Management Development Programs and a high school degree in Social Science and Humanities from Instituto Gerardo Diego in Spain.