Xavier Dansby

Xavier Dansby is an experienced IT professional currently serving as the Service Desk Lead at AccountabilIT since January 2022. In this role, Xavier investigates customer complaints related to service desk support, reviews processes and escalation paths, conducts weekly meetings with customers and internal teams, and manages training for new technicians. Prior to this position, Xavier held the role of Service Desk Supervisor at AccountabilIT, where duties were similar. Xavier's career also includes experience as an Information Technology Support Specialist at AccountabilIT, an IT Specialist at Clear Home, and an IT Consultant at Dansby Solutions. Xavier holds a Bachelor of Education in Political Science and Government from Arizona State University.