Lena N. has work experience as a Customer Support Representative at Accredible from June 2023 to present. Lena also worked as a Technical Support Specialist at Locus Robotics from April 2022 to June 2023. In this role, they provided software and hardware support, responded to incoming tickets, monitored equipment, and communicated product issues to clients and technical teams.
Lena N.'s education history begins in 2016 when they enrolled at Aston University, where they pursued a Bachelor of Science degree in German and English Language. Lena completed their undergraduate studies in 2020. The following year, Lena N. attended the University of Birmingham, where they obtained a Master's degree in Migration Studies with a specialization in Social Policy. In 2021, Lena N. continued their education at Birmingham City University, focusing on IT and specifically the Cisco Cyber Security field, with a concentration in Cyber Operations. Lena completed their studies at Birmingham City University in 2022.
In addition to their formal education, Lena N. has earned certifications to enhance their skills. In March 2021, they obtained a certification in "Programming Foundations: Beyond the Fundamentals" from LinkedIn. In May 2022, Lena N. obtained the "CyberOps Associate" certification from Cisco.
June, 2023 - present
Customer Support Representative at Robin Lewis Insurance Organization
Customer Support Representative at FirstBlood
Customer Support Representative at GlobalVetLink
Customer Support Representative at PrimeRevenue
Customer Support Representative at RIVERBEND CONSULTING