Nicole Ferguson

Director, Implementation Management at Accredible

Nicole Ferguson has a diverse work experience spanning different industries and roles. Nicole is currently working at Accredible as the Director of Implementation Management since May 2023. Prior to this, they held the position of Director of Customer Outcomes from August 2022 to May 2023 and Head of Customer Outcomes from July 2021 to September 2022 at the same company.

Before joining Accredible, Nicole worked at 2U as the Director of Credential Management from September 2017 to June 2021. In this role, they were responsible for managing all operations related to credential systems, workflows, and processes, ensuring customer satisfaction through systematic and scalable KPI structuring.

Between 2014 and 2017, Nicole worked at Superbalist.com as a Supply Chain Specialist. Their responsibilities included purchase order management, supplier communications, international order shipping, and collaborating with freight specialists for efficient warehouse balancing.

Nicole also has experience as a Manager at The Cook Box from September 2013 to October 2014, Store Opening Coordinator at Food Lover's Market from November 2007 to August 2013, and Assistant at Anderson Consulting from December 2006 to November 2007.

Nicole Ferguson attended Rustenburg High School for Girls and later enrolled at Progress College. However, no further details about their degree or field of study are provided.

Links

Previous companies

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Timeline

  • Director, Implementation Management

    May 1, 2023 - present

  • Director of Customer Outcomes

    August, 2022

  • Head of Customer Outcomes

    July, 2021