Paul Schmidt

Paul Schmidt is a skilled professional with diverse experience in customer service, team leadership, and patient advocacy. Currently serving as the Resolution Team Lead at Accredo by Evernorth since October 2020, Paul coordinates cross-departmental efforts to resolve complex client issues while empowering team members. Previous roles include Patient Care Advocate at Accredo, where Paul focused on enhancing patient care and satisfaction, and a Product Specialist at City KIA. Additional experience includes customer service roles at The Alfond Inn at Rollins and 4 Rivers Smokehouse, alongside healthcare recruitment at National Staffing Solutions, and business development at Engineerica Systems, Inc. Paul holds a degree in Human Communication, specializing in Communication and Marketing from the University of Central Florida.