Nicole C.

Nicole C. is an accomplished professional with extensive experience in account management and client success within the SaaS, retail, and banking sectors. Currently serving as a Launch Specialist at Accumula since August 2025, Nicole focuses on onboarding and implementing successful processes for merchants. Prior to this role, Nicole worked at Columbia Sportswear Company as an Account Operations Representative II, managing the North American order book and collaborating with cross-functional departments. Previous positions at Virbela included Account Manager and Customer Success Advisor, emphasizing premium customer service and relationship-building. Nicole's career began at U.S. Bank, where various roles spanned from Bank Teller to Account Manager 4, with responsibilities including customer management, training, and financial advising. Nicole holds a Bachelor of Business Administration from Washington State University Vancouver and an Associate of Arts from Clark College.