Michael Calens

VP, Operations at ACD - AutoClaims Direct

Michael Calens has had an extensive career in the insurance and automotive industry, with experience at companies like AutoClaims Direct Inc., Property Damage Appraisers, Inc., CARSTAR Auto Body Repair Experts, Nationwide Insurance, and CIGNA Healthcare. Michael has held various roles such as Vice President Operations, AVP of Operations and Sales, Insurance Director, Area Director of Operations, Claims Manager, Master Claims Representative, and Case Manager. Michael has successfully managed operations, sales, claims, quality, and customer service throughout their career. Michael's expertise in optimizing store operations and increasing profitability has been evident in their oversight of multiple locations and networks.

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  • VP, Operations

    Current role