MJ

Marquita Jones

Customer Service at ACD Direct

Marquita Jones possesses extensive experience in customer service and billing analysis, currently serving as a Billing Analyst for the City of Greensboro since October 2001. In this role, Marquita verifies the accuracy of over 90,000 accounts through a meticulous edit process and efficiently completes account investigation work orders. Marquita also handles water billing adjustments related to plumbing and billing issues. Marquita holds a Bachelor of Science degree in Public Administration from Shaw University.

Location

Greensboro, United States

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