Jessica Gazca

Jessica Gazca has a diverse work experience. Jessica started their career at Mexico City International Airport as a Customer Service Liaison during their work term. Jessica then worked at Conestoga Students Inc as a Student Welcoming and Awareness Team Leader. After that, they joined Coast to Coast Fundraising as an Assistant Manager.

In 2015, Jessica Gazca joined Bank of America as a Bilingual Vendor Agent. Jessica later transitioned to Achievers, where they held multiple roles. Jessica started as a Member Experience team member, troubleshooting computer systems and web-based applications while working towards Achievers' mission of changing the way the world works.

Jessica then moved up to become an Account Specialist at Achievers, where they advised and managed solutions for Enterprise accounts. Jessica later became an Account Manager I, updating and maintaining software, fixing bugs through JIRA, and redesigning requirement documents for customer customization.

Their most recent role at Achievers was as an Implementation Manager. In this position, they led multiple customer-facing projects concurrently, managing all aspects of implementation projects, including remote working sessions, project timelines, scope, risk, and best practices consulting. Jessica also worked closely with a Technical Consultant on strategic solution design, requirements gathering, user acceptance testing, and integrations.

Overall, Jessica Gazca has demonstrated their expertise in managing projects, providing customer support, troubleshooting technical issues, and implementing solutions across various companies and industries.

Jessica Gazca has a strong education history, starting with their studies at Instituto Politécnico Nacional from 2008 to 2011. During this time, they pursued a degree in Business Administration with a focus on Tourism. After completing their studies at Instituto Politécnico Nacional, Jessica went on to attend Conestoga College from 2011 to 2014. At Conestoga College, they earned a degree in Business Administration with a major in Marketing. Most recently, Jessica has been enrolled at Toronto Metropolitan University since 2019. Their current program of study is Project Management, specifically focusing on Information Technology Project Management. Overall, Jessica's education background encompasses a diverse range of subjects such as Business Administration, Marketing, Tourism, and Project Management.