Shannon Tambourine

Customer Success Associate at Achievers

Shannon Tambourine has a diverse work experience with various roles in different companies. Most recently, in 2022, Shannon worked as a Customer Service Specialist at Achievers. Prior to that, from 2021 to 2022, Shannon worked as a Claims Assessor at Link Group (LNK). Before that, from 2018 to 2021, Shannon worked as a Paralegal at Berrill & Watson. Shannon's professional journey began in 2017 at Independent Disability Services (IDS) where Shannon worked as a Client Relationship Officer.

Shannon Tambourine obtained a Diploma in Performing Arts from Inverness College UHI, which they attended from 2012 to 2015. In addition to their formal education, they have also earned certifications in De-Escalating Conversations for Customer Service and Fighting Gender Bias at Work from LinkedIn. Shannon obtained the De-Escalating Conversations for Customer Service certification in October 2022 and the Fighting Gender Bias at Work certification in March 2022.

Links

Previous companies

Link Group logo

Timeline

  • Customer Success Associate

    June 1, 2024 - present

  • Technical Account Manager

    June 1, 2023

  • Customer Service Specialist

    February, 2022