Sandra Guerrero

Sandra Guerrero has a diverse work experience spanning over 18 years. Their most recent role is as an IT Support Engineer at Achilles Group Limited, where they provide technical support. Prior to this, they worked at JTI (Japan Tobacco International) for three years as an IT Support Analyst, responsible for providing technical support to employees in Spain, Portugal, and the Canary Islands. Sandra also assisted with the implementation of technical projects within the department.

Before joining JTI, Sandra worked at IATA as a Technical Support staff, where they provided remote and face-to-face technical support for desktop, smartphone, and tablet devices. Sandra maintained accurate records of all issues and resolutions.

Prior to IATA, Sandra worked at Leeward Worldwide Logistics in a technical support role, where they provided assistance and solved various IT issues for the company. Additionally, they supervised and monitored system servers to ensure smooth operation.

Sandra also has experience working at Steria as a Computer Technical Coding staff, where they provided technical assistance to computer system users and answered questions or resolved computer problems. Sandra was also responsible for performing assigned projects.

Before transitioning into the IT field, Sandra gained sales experience at The Home Depot as a Pro Account Sales Associate. Their main responsibilities included developing relationships with professional customers and providing excellent service.

Sandra's early work experience includes a customer service role at Caesars Palace, where they responded to inquiries, booked reservations, and provided VIP service.

Overall, Sandra Guerrero has a strong background in IT support, technical assistance, sales, and customer service.

Sandra Guerrero's education history is as follows:

- From 1995 to 1999, they attended Universidad Toulouse Lautrec and obtained a degree in advertising graphic design with a focus on Diseño gráfico.

- In 2013, they studied at Cambridge- Spain and completed a program in Advanced English (CAE).

- In 2017, Sandra enrolled in Adalid and completed a course in Ingles N3.

- Also in 2017, they studied at Adalid again and obtained a degree in Administración de Windows Server 2012 R2.

Additionally, Sandra has obtained several certifications, including:

- CybSafe Certification in Security Awareness from CybSafe in March 2022.

- Cloud Literacy certification from Cloud Academy, Inc. in February 2022.

- Risk Management for IT and Cybersecurity Managers certification from LinkedIn in January 2022.

- Management Tips certification from LinkedIn in November 2021.

- Microsoft Planner Quick Tips certification from LinkedIn in November 2021.

- Programming Foundations: Databases certification from LinkedIn in November 2021.

It should be noted that the information provided does not contain details regarding any additional certifications obtained in the field of education for Sandra Guerrero.