Mark Fredebaugh

Director Of Technical Support at Aclara

Mark Fredebaugh began their work experience in 2005 as a Technology Trainer at Main Sequence Technologies. In 2013, they worked as a Project Manager at MRI Software LLC, where they coordinated processes and personnel within the Software as a Service department. Since 2014, they have been with Aclara, where they have held various roles including Technical Training Specialist, Technical Training Lead, Technical Training Manager, Manager of Educational Services, and Director of Technical Support. In their roles at Aclara, they have focused on delivering training to customers in the water, gas, and electric industry, managing training departments, and launching and administrating online and in-person training programs.

Mark Fredebaugh obtained a Bachelor of Arts degree in Business Administration and Management, with a focus on General Studies, from Baldwin Wallace University. In addition, they have also achieved certifications as a Certified L&D Specialist from AIHR | Academy to Innovate HR, and holds qualifications in A+, Network+, MCP, MCSA, and CCNA from TechSkills. The specific timeline and details of these additional certifications are not provided.

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