Eli Alves is a skilled CRM Analyst with extensive experience in Salesforce Marketing Cloud, Data Cloud, and Service Cloud. Currently employed at act digital since June 2022, Eli manages Marketing Cloud configurations and automates marketing journeys using the Journey Builder. Previously, Eli worked at Wiz Soluções as a CRM Analyst focused on Database Marketing, where responsibilities included maintaining the database and developing SQL queries for precise mail generation. Eli's background also includes positions at Plena Contabilidade and Sisaudcon - SAAM Auditoria, emphasizing data analysis and SQL programming. Academically, Eli holds a Bachelor's degree in Computer Science from Anhanguera Educacional and a specialization in Data Science and Big Data from PUC Minas.
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