Rachel Hewett

Rachel Hewett is an experienced professional with a background in customer success operations and technical consultation. Currently serving as a HubSpot Automation Specialist at ACT since December 2024, Rachel previously held the position of Director of Customer Success Operations at TheGuarantors, where responsibilities included platform administration and ensuring support for Underwriters and agents. At Noyo, Rachel excelled as a Senior Operations Analyst, focusing on data flow management and cross-functional collaboration. Rachel's career also included significant roles at HubSpot, advancing from Customer Support Specialist to Senior Technical Consultant, and developing leadership skills through various team management responsibilities. Educationally, Rachel holds a Bachelor's degree in Mass Communication from the University of Delaware, complemented by diverse early work experiences in program assistance and product development.