Anusha Sharma

Customer Operations Manager at ActionIQ

Anusha S has a diverse range of work experience in various roles and industries. Anusha currently works at ActionIQ as a Customer Operations Manager, a role they started in November 2022. Prior to that, they held the position of Customer Success Manager at the same company from January 2022 to November 2022.

Before joining ActionIQ, Anusha worked at Flex as the Regional Vice President of Partnerships from November 2020 to November 2021. In this role, they achieved impressive results by generating a pipeline worth $95M in new logo ARR in just three months. Anusha also played a pivotal role in expanding the business into new payment verticals through market research, partnership exploration, and collaboration with the Product and Engineering teams.

Anusha gained valuable experience at White Ops as a Senior Technical Account Manager from April 2019 to October 2020. During this time, they successfully generated $3.8MM in annual revenue and maintained a 100% renewal rate for 15 strategic accounts in the AdTech sector. Anusha also held the position of Technical Account Manager at White Ops from July 2018 to April 2019.

Furthermore, Anusha has worked at IBM, where they held two different roles. Anusha served as an Account Executive - AI & Cloud Platform from an unspecified date to 2018, during which they managed global lead generation and conversion for IBM's Cloud Platform. Anusha also played a significant role in converting free trial users into paying customers, generating $2.1MM in annual revenue. Prior to that, they worked as a Sales Specialist - Early Professional Sellers Program at IBM, where they focused on strategic projects and conducted market research to identify areas for improvement and increase market share.

Overall, Anusha S has a strong track record of success in customer operations, partnerships, account management, and sales at various companies such as ActionIQ, Flex, White Ops, and IBM.

Anusha S holds a Bachelor of Engineering degree in Information Systems Technology and Design (ISTD) from Singapore University of Technology and Design (SUTD). In addition to their degree, they have obtained several certifications from IBM, including IBM Software & Solutions Top Gun, Early Professional Seller - IBM New Seller Journey, IBM Design Thinking Practitioner, On The Rise Market, and Global Sales School.

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Previous companies

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Timeline

  • Customer Operations Manager

    November, 2022 - present

  • Customer Success Manager

    January, 2022

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