Heather Ranken

Heather Ranken's work experience starts in 2009 as a Sales Associate at Advanced auto parts, where they assisted customers and managed challenging interactions. In 2015, they worked as a Sales Associate at Blick Art Materials, teaching in-store classes and handling customer inquiries. From 2015 to 2018, they served as a Sales Lead at Torrid llc, overseeing a team and acting as a primary contact for customers and associates. Heather joined Groupon in 2017 as a Fraud Prevention Specialist, investigating consumer fraud incidents and resolving chargebacks. Heather then worked at Fetch Rewards, Inc. from 2020 to 2021, initially as a Fraud Analyst and later as a Senior Fraud Analyst, where they excelled as a top performer and led the training team. Currently, since 2021, Heather is a Fraud Systems Engineer at ActiveCampaign, where they architect fraud detection systems and conducts risk assessments. Heather also leads triage and investigation efforts in response to platform breaches or large-scale account takeover events.

Heather Ranken completed their Bachelor of Fine Arts (BFA) degree in Fine/Studio Arts, General at the School of the Art Institute of Chicago. Heather attended the school from an unknown start year until 2015. Prior to this, Heather Ranken pursued their education at Hudson Valley Community College from 2009 to 2013, where they focused on Liberal Arts and Sciences/Liberal Studies. Although no degree name is mentioned for this period, it can be inferred that they completed some coursework or obtained credits in the Liberal Arts and Sciences field at the college.