Kevin Oostema

Kevin Oostema has a diverse work experience starting from 2015. Kevin worked as a Lead Generator at Four Seasons Heating, Air Conditioning, and Plumbing in 2015. In 2016, they joined Vivid Seats LLC where they served as a Customer Service Representative, Technical Support Specialist - SkyBox, and Seller Services. In 2017, they worked as a Customer Success Specialist at Snapsheet Inc. Kevin then joined Intercom in 2018 as a Sales Development Representative, where they achieved quota and contributed to over 1.1 Million ARR. Kevin utilized Salesforce, Guru, Intercom, and other tools to understand customer pain points and explain the benefits of the Intercom platform. In 2020, they joined Booksy as a Customer Success Representative, helping business owners in the Health and Beauty industry utilize the platform effectively. Kevin used Salesforce, Braintree, Adyen, and other tools for this role. Currently, they are working at ActiveCampaign as a Customer Support Specialist and Premier Support Specialist since 2021.

Kevin Oostema began their education in 2011 at Northern Illinois University, where they pursued a Bachelor's Degree in Business/Corporate Communications. Kevin completed their undergraduate studies in 2015. During their time at Northern Illinois University, they also pursued a Minor in Community Leadership and Civic Engagement, which they completed in 2015 as well.