Syed Hasnain Zaidi currently serves as a Program Support Specialist at Activekey Solutions since October 2023, where recognition as Employee of the Month reflects exceptional performance within a short tenure. Prior experience includes a role as a Senior Customer Service Representative at Speridian Technologies, focusing on facilitating access to essential health insurance plans for US clients, and a point person at Abacus Consulting, engaging with customers across multiple regions in the Middle East, Africa, and Pakistan. Syed began a career in customer service as a representative at Digitech Outsourcing Solution and is pursuing a BSIT in Information Technology from the University of Education, with educational credentials also including ICS from Garrison College and matriculation in Computer Science from FGEI.