Rozanne Gallegos

Rozanne Gallegos is a seasoned Learning and Development Manager currently at Activision since June 2022, with a robust background in quality operations and training across multiple industries. Prior experience includes serving as Quality Operations Manager at Tinder, where contributions led to operational improvements and enhanced member experience. As Training & Quality Assurance Manager at Fashion Nova, Rozanne developed customer-facing knowledge resources and implemented training programs that significantly increased customer satisfaction. Additional roles include Customer Care Manager at Stamps.com, where Rozanne managed multiple departments and achieved notable improvements in customer experience metrics, and leadership positions at Beats by Dr. Dre and Apple, emphasizing training, quality assurance, and policy development. Rozanne holds a bachelor's degree in American Studies and a minor in History from the University of Southern California, along with an associate degree in Liberal Studies from Mt. San Antonio College.