Fatima Tijane

Fatima Tijane is a seasoned professional with extensive experience in account management and customer service. Currently serving as a Senior Strategic Account Manager at Actsoft Inc since August 2013, Fatima specializes in managing large enterprise-level accounts that contribute to 60% of the company's revenue. Responsibilities include conducting business data analyses, facilitating quarterly account reviews, providing remote training, and enhancing vendor-client relationships. Previously, Fatima held the position of Customer Advisor at Actsoft Inc, managing small to medium accounts. Prior to this, Fatima worked at Publix Super Markets as a Customer Service Representative, where key tasks included product description, inventory management, and cash handling. Additionally, Fatima gained diverse experience as a Cultural Representative at Walt Disney World, engaging in various responsibilities during that time.