Daniel MacDonald

Daniel Macdonald has held various roles in client services and operations management throughout their career. Currently serving as the VP Commercial and Senior Client Partner at Acuity Risk Management, Daniel ensures excellent customer service delivery and operational efficiency. Prior to this, Daniel managed client relationships and service delivery as an Account Manager at PSI Services LLC and Learning Services Manager at Knowledgepool. With a background in operations management and customer service, Daniel has consistently shown a dedication to meeting and exceeding KPIs and SLAs for client satisfaction.