Adam K.

Adam K. is an IT professional with extensive experience in support and analysis roles across several prominent companies. Currently serving as an IT Support Analyst III at Acumed since April 2023, Adam previously worked as a Production Technician II at Providence Health & Services and held various positions within the IT field at Leatherman Tool Group, Columbia Sportswear Company, LightPoint NW, Cognosante, TrueIT, and Bobcat Company. Adam has a proven track record of exceptional customer service, having received high praise in customer surveys during 2019 and 2020, and consistently leading in call resolution metrics. Adam's expertise includes managing a significant number of workstations and servers, improving documentation processes, and collaborating with team members to resolve complex issues efficiently. Adam holds a Bachelor of Arts in Computer Science from North Dakota State University.