Technical Support and Operations

The Technical Support and Operations team at Acumera is responsible for ensuring the seamless performance and security of PCI compliant networks for multi-location retailers and restaurants. This team offers round-the-clock technical support, manages network operations, and resolves complex issues to maintain network integrity and optimum performance. Key roles include monitoring network traffic, troubleshooting connection problems, deploying network solutions, and providing customer support to address and resolve technical issues promptly.