Shane Pacheco

Shane Pacheco is an experienced O365 System Administrator at Acushnet Company since April 2016, responsible for maintaining Exchange, Teams, SharePoint, and various O365 infrastructure while implementing solutions to enhance end-user efficiency. Previously, Shane held several positions in system administration and support, including Associate System Administrator and Senior Service Desk Technician, where responsibilities included addressing application-specific issues and managing ServiceNow workflows. Prior experience includes working as an Advanced Repair Agent at Geek Squad, focusing on reliable machine repairs and operational oversight, and as a Microsoft Consultant at Best Buy, educating customers and training employees on Microsoft products. Shane Pacheco earned a Bachelor of Science in Marketing from the University of Massachusetts Dartmouth in 2015.