Product · KY, United States · Remote possible
We're looking for an experienced Senior Product Designer to join our design team at Ada. Reporting to the Director of Product Design, this is an opportunity to do highly impactful work on a visionary product and make key contributions to our design team and what our customers experience.
The Voice team plays a critical role in delivering our product strategy. You wouldn’t be alone in thinking that everyone just uses rich messaging apps these days, but in actuality 62% of inbound customer service interactions still happen over the phone, and the majority involve the familiar frustrating and ineffective tree-navigation headaches. This represents a massive opportunity for us. Our Voice product is poised to deliver the power of generative AI to this modality, improving our customers’ (and their customers’) lives, and driving not only our vision and north star, but expansion and top line revenue growth as well.
You’ll also join our product design team, a highly collaborative group that crafts simplified and intuitive solutions in a complex domain. Design is deeply important to our entire company, and we've had designers in key leadership roles, including at the executive level, from the very beginning. This has made design a core foundation of our company's DNA, and we're invested in making everything we produce meet those high standards of quality.
The expected salary range for this position is $105,000 to $165,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.-NS1
About Us
Ada is a rapidly growing company in a thriving AI ecosystem. We optimize our communication, collaboration, and work ethic for the digital world instead of in-person. We are building the workplace of the future to build the customer experience of the future. With flexible working hours, together we'll determine a schedule that fits your style and the requirements of your role. We are backed by world-class investors, including Spark, Accel, FirstMark, Bessemer Venture Partners, and Version One. We provide our employees with competitive compensation, great health benefits, and ownership in our company.
We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities, even if you don’t meet every qualification we listed, because members of marginalized communities are less likely to apply if they don’t meet every qualification. We believe that without you, we cannot progress. At Ada, we don’t stand for tokenism. We stand for representation.
Our values are our fundamental driving forces for decision-making. They are the heart of what we stand for and are critical to our next phase of growth. You can learn more about our values and Ada’s founding story on our Careers page.
Everyone has their own unique talents. Even if you don’t meet 100% of the above qualifications, tell us why you’d be a great fit for this role in your application.
Open roles at Ada