Olivia Kasprzyk is a seasoned professional with comprehensive experience in customer operations and guest relations, currently serving as Customer Operations Assistant Manager at Foxtrot since March 2021, following roles ranging from Guest Relations Representative to Lead. Prior experience includes a Customer Experience Associate position at Everlane, where expertise in Zendesk software enhanced customer service efficiency, and an Account Coordinator role at C.H. Robinson, focusing on relationship management and logistics. Earlier positions include Marketing & Branding Consultant at SUMMERSALT, where branding concepts were developed, and various roles at Principia College, contributing to art studio management and organizational tasks. Olivia holds a Bachelor of Arts degree in Fine/Studio Arts from Principia College.
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